B
Bechtle AG
Private Full-Time
IT Mitarbeiter Support / Service Desk (w/m/d)
Bechtle AG is seeking an IT Mitarbeiter Support / Service Desk in Dortmund, Germany. This full-time position was advertised on 1 November 2026. Candidates will provide first-level support to clients, addressing inquiries...
- Posted
- Updated
- Location
- Germany
- Job type
- Full-Time
- Private
Overview
Bechtle AG is seeking an IT Mitarbeiter Support / Service Desk in Dortmund, Germany. This full-time position was advertised on 1 November 2026. Candidates will provide first-level support to clients, addressing inquiries and issues efficiently.
About this role
In this role, you will be the first point of contact for customers at the IT Service Desk, professionally handling requests and incident reports. You will qualify incidents over the phone, work with existing solution descriptions, and collaborate with customers to find suitable resolutions.
You will document all processes reliably in the ITSM tool, ensuring transparency throughout. Using provided tools, including remote access, you will work in a structured and service-oriented manner, contributing to effective communication and thorough documentation.
About this job
Bechtle AG has opened applications for IT Mitarbeiter Support / Service Desk (w/m/d). It is a private-sector full-time position.
Job summary
- Organization
- Bechtle AG
- Sector
- Private
- Job type
- Full-Time
- Location
- Germany
- Country
- Germany
- How to apply
- Online
About the advertisement
- Advertisement date:
- 1 Nov 2026
This advertisement does not say whether the employer sponsors a work visa or which nationalities may apply. Check that you have the right to work in Germany before applying.
Eligibility for IT Mitarbeiter Support / Service Desk (w/m/d) at Bechtle AG
- Place of posting: Dortmund
Requirements
- Completed IT training or practical experience in IT support/service desk.
- Proficient with Windows operating systems.
- Basic understanding of networks, Active Directory, or Microsoft 365.
- Experience with ticket systems and structured, process-oriented work.
- Good German language skills, both spoken and written.
Responsibilities
- Act as the first point of contact for customer inquiries and issues.
- Qualify incidents over the phone and provide solutions.
- Document all processes in the ITSM tool.
- Utilize provided tools, including remote access, for support.
Important dates
-
Advertisement published
(passed)
How to apply for IT Mitarbeiter Support / Service Desk (w/m/d) at Bechtle AG
- Mode:
- Online
- Visit the official application link.
- Submit your application as per the instructions provided.
Official application link: https://www.arbeitsagentur.de/jobsuche/jobdetail/15086-44540212-1029-S
Opens the official application page (www.arbeitsagentur.de). CareersOz never asks for a fee.
Benefits
- Access to the Bechtle Academy for continuous development.
- Attractive occupational disability insurance.
- Up to 100% employer contribution to retirement plans.
- 30 days of vacation per year.
- Health and wellness programs and ergonomic workplaces.
- Opportunities for international work assignments.
اردو میں تفصیلات
- ادارہ
- Bechtle AG
- مقام
- Dortmund
- درخواست کا طریقہ
- آن لائن
- اشتہار کی تاریخ
- 1 نومبر 2026
The Urdu summary is prepared by CareersOz from the advertisement. If anything differs, the official advertisement is correct.
After you apply
- Keep a copy of your application and any courier or tracking receipt until the recruitment is finished.
- Watch the employer's website and your phone. Test and interview calls are usually sent by SMS, call letter or a published list of candidates.
- This page is updated when the last date or a test date changes. Save the job or set a reminder so you do not miss a change.
- Nobody can guarantee selection. Genuine employers do not ask for money beyond the official application fee; report anyone who asks you to pay for a job.
Questions about IT Mitarbeiter Support / Service Desk (w/m/d) at Bechtle AG
What is the last date to apply for IT Mitarbeiter Support / Service Desk? +
Not specified in the source.
Who can apply for IT Mitarbeiter Support / Service Desk? +
Candidates with completed IT training or practical experience in IT support/service desk can apply.
How do I apply for IT Mitarbeiter Support / Service Desk? +
Visit the official application link and submit your application as per the instructions provided.
Where are these jobs located? +
The posts are in Dortmund.
Is this a permanent or contract job? +
The posts are advertised as full-time.
How can I apply? +
Apply through the official link: https://www.arbeitsagentur.de/jobsuche/jobdetail/15086-44540212-1029-S.
Source and verification
- Official website
- www.arbeitsagentur.de
- Advertisement
- Original advertisement unavailable. Check the official website.
- Application
- Official portal · www.arbeitsagentur.de
- Found via
- Federal Employment Agency (Germany)
- Published on CareersOz
- 1 Nov 2026
- Last updated
- 1 Nov 2026
How we check listings: sources, fact-checking and corrections.
Updated 01 Nov 2026
Source: Federal Employment Agency (Germany). This information has been independently formatted by CareersOz. View original source
CareersOz is not affiliated with this organisation. Always confirm details on the official website before applying.
Can't Apply Yourself?
Let Our Team Help You Apply
PKR 1,000 / application. We help you complete the official application form correctly and on time.
خود اپلائی نہیں کر سکتے؟ ہماری ٹیم آپ کی مدد کرے گی
فی درخواست صرف 1,000 روپے۔ ہم سرکاری درخواست فارم درست طریقے سے اور آخری تاریخ سے پہلے مکمل کرنے میں آپ کی مدد کرتے ہیں۔
Assistance only. No guarantee of selection, admission or visa approval.
یہ صرف درخواست میں مدد ہے۔ انتخاب، داخلے یا ویزا کی کوئی ضمانت نہیں۔
