Nova Finance

Full-Time 92 days left

Customer Service Representative

Posted: 5 Nov 2026
Updated: 5 Nov 2026

Last date: 6 Feb 2027; 92 days left
Salary: PKR 40,000 - 65,000 per month
Location: Islamabad, Pakistan; Islamabad Capital Territory
Job type: Full-Time

Overview

Nova Finance is looking for a Customer Service Representative in Islamabad, with applications closing on 6 February 2027. This role involves providing customer support and assistance in a professional manner. Candidates should be prepared to handle multiple customer requests effectively while maintaining service standards.

About this role

The Customer Service Representative will support customers from the Islamabad office, ensuring that service requests are handled accurately and efficiently. Responsibilities include responding to inquiries, explaining products and processes, and maintaining organized service notes in company systems. The role requires a professional and helpful approach to customer interactions.

Successful candidates will need strong communication skills and the ability to manage multiple requests. They will also be responsible for tracking open requests, following up as necessary, and sharing feedback to improve service quality. This is an on-site position, emphasizing collaboration and a commitment to customer privacy.

About this job

Nova Finance has announced Customer Service Representative in Islamabad, Islamabad Capital Territory. It is a full-time position.

The pay is PKR 40,000 - 65,000 per month.

Job summary

Organization: Nova Finance
Job type: Full-Time
Location: Islamabad, Pakistan
Province: Islamabad Capital Territory
Country: Pakistan
Salary: PKR 40,000 - 65,000 per month
How to apply: As per the advertisement
Last date: 6 February 2027

About the advertisement

Advertisement date:: 5 Nov 2026

Eligibility for Customer Service Representative at Nova Finance

Place of posting: Islamabad

Requirements

Clear verbal and written communication skills.
Active listening and ability to identify customer needs.
Patient and courteous handling of questions and complaints.
Sound judgment in resolving inquiries and escalating matters.
Accurate data entry and attention to detail.
Comfort using computers and customer service systems.
Ability to manage multiple requests and prioritize follow-ups.
Commitment to customer privacy and confidentiality.

Responsibilities

Respond to customer questions through designated service channels.
Listen carefully to identify the reason for inquiries and provide accurate information.
Record customer interactions and maintain organized service notes.
Follow established service standards and escalation procedures.
Track open requests through resolution and follow up as needed.
Share recurring customer concerns with colleagues to support improvements.

Important dates

Advertisement published

5 Nov 2026 (passed)
Last date to apply

6 Feb 2027

How to apply for Customer Service Representative at Nova Finance

Mode:: As per the advertisement
Last date:: 6 Feb 2027

Apply as described in the original advertisement before the last date.

Official website: https://novafinance.pk/
Last date to apply: 6 February 2027

Apply Now

اردو میں تفصیلات

ادارہ: Nova Finance
مقام: Islamabad
درخواست کا طریقہ: اشتہار کے مطابق
اشتہار کی تاریخ: 5 نومبر 2026
آخری تاریخ: 6 فروری 2027

The Urdu summary is prepared by CareersOz from the advertisement. If anything differs, the official advertisement is correct.

After you apply

Keep a copy of your application and any courier or tracking receipt until the recruitment is finished.
Watch the employer's website and your phone. Test and interview calls are usually sent by SMS, call letter or a published list of candidates.
Apply before 6 February 2027. Applications sent after the last date are not accepted, and online forms often slow down on the final day.
This page is updated when the last date or a test date changes. Save the job or set a reminder so you do not miss a change.
Nobody can guarantee selection. Genuine employers do not ask for money beyond the official application fee; report anyone who asks you to pay for a job.

Questions about Customer Service Representative at Nova Finance

What is the last date to apply for Customer Service Representative? +

The last date to apply is 6 February 2027.

Who can apply for the Customer Service Representative position? +

Candidates with strong communication skills and a professional approach can apply.

How do I apply for the Customer Service Representative role? +

Apply as described in the original advertisement before the last date.

What is the last date to apply for Nova Finance jobs? +

The last date to apply is 6 February 2027.

Where are these jobs located? +

The posts are in Islamabad.

Is this a permanent or contract job? +

The posts are advertised as full-time.

How can I apply? +

There is no online application. Apply as described in the original advertisement before 6 February 2027.

What is the salary for Customer Service Representative at Nova Finance? +

The salary stated is PKR 40,000 - 65,000 per month.

Source and verification

Official website: novafinance.pk
Advertisement: Original advertisement unavailable. Check the official website.
Published on CareersOz: 5 Nov 2026
Last updated: 5 Nov 2026

How we check listings: sources, fact-checking and corrections.

Updated 05 Nov 2026

Official source: novafinance.pk

This information has been independently formatted by CareersOz. Please verify application details on the official source before applying.

CareersOz is not affiliated with this organisation. Always confirm details on the official website before applying.